If a part is missing or damaged when your order arrives, please contact Freemie Support immediately for assistance. Cup parts are covered by manufacturer's warranty against defect or workmanship (e.g., missing parts) for 60 days from date of purchase. Please do not delay as requests for missing or damaged items after 60 days are not covered by warranty.
Please visit our Customer Support page and fill out a Contact Form so we can assist you.
Click here for more information on submitting a warranty claim
NOTE: Models FG066 Independence Standard Pump and FG083 Independence II Standard Pumps provided via insurance only come with 25mm breast flanges, the 28mm flanges are not included. The bottom of your pump box will identify which model you have. Size 28mm breast flanges and Fitmie Standard Inserts size 15mm-26mm are available and sold separately at www.freemie.com.