General FAQs

Why am I missing 28mm flanges?
The Independence II Pump comes in a Standard kit that includes 25mm flanges only. There's also a Deluxe kit for Independence II that includes both 25mm ...
Tue, 6 Sep, 2022 at 4:42 PM
Will insurance cover a Freemie Pump?
Freemie is a manufacturer and does not process or accept any insurance directly. Your insurance plan will determine which pumps you can purchase and may als...
Wed, 1 Nov, 2023 at 10:52 AM
Can I buy the pump only?
All Freemie Pumps are sold with Freemie Standard Cups. Although our cups are sold as sets for use with other compatible pumps, we do not currently package o...
Fri, 13 Aug, 2021 at 2:48 PM
What if you don't have my size?
Freemie offers a very large range of sizes. SlimFit Cups come with our largest size of 30mm. Standard Cups come with sizes 25mm and 28mm. Additional soft in...
Tue, 6 Sep, 2022 at 12:35 PM
Is it returnable?
Yes, your unopened Freemie product purchased from www.freemie.com can be returned by contacting Customer Support.  Opened or used Freemie products canno...
Tue, 6 Sep, 2022 at 12:29 PM
How do I dispose of my pump or cups?
Congratulations on reaching your pumping goal and thank you for thinking of our environment and others!  The pump motor must not be disposed of with nor...
Tue, 30 Aug, 2022 at 5:06 PM